1. Where can I use my National Bank of Oman Credit Card?
Your National Bank of Oman Credit Card can be used anywhere in Oman and internationally, for purchase of goods and services at establishments that display the logo featured on your credit card (eg: Switch, Visa Electron, MasterCard, etc). This includes hotels, restaurants, travel agents, stores and much more.
2. Is there any charge on using my credit card at merchant establishments?
No, there is no charge for using your National Bank of Oman Credit Card at merchant establishments. Merchants cannot ask you to pay more than the bill amount for using your credit card.
3. Is there any fee for withdrawing cash?
Yes, every time you draw cash, a cash advance fee of 3% of the amount withdrawn - subject to a minimum of OMR 2,500 per transaction - will be charged to your account. You will receive the full amount withdrawn from the ATM. This cash withdrawal fee will be debited from your account immediately and will appear on your credit card statement.
4. Why am I unable to withdraw cash on some occasions?
Your cash advance is limited to 100% of your credit limit. If you have already used this limit, further cash advances are not possible until you repay the amount.
5. How is the balance determined?
The total outstanding balance appears as the ‘current balance’ on your credit card statement. To determine the ‘current balance’, we add any purchases and cash advances, and subtract payments or credits from the ‘previous balance’. We then add appropriate finance charges and fees.
6. How much should I repay every month?
You need to repay the ‘minimum payment due’, which is equivalent to 5% of the ‘current balance’, and any amounts that are past due or are in excess of your credit limit. However, you have the option to pay any amount above the required minimum amount. If this amount is less than OMR 5 then the ‘minimum amount due’ appearing on your statement will be the ‘current balance’.