FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

​Want to find your IBAN number, what steps to take to set up Internet Banking, or learn more about how to set up a new current account or savings account with National Bank of Oman? Look no further; our comprehensive list of Frequently Asked Question is a good place to start. If you can't find the answers to your questions here, you can email us or call us and we'll get back to you as soon as possible

Top frequently asked questions

The National Bank of Oman (NBO) SWIFT (or SWIFTBIC) code is NBOMOMRX

Yes, provided you are flying as a fare-paying passenger and not as a member of crew.​​

Both insured parties must be residents in Oman. If the accident happens overseas, it will be covered, but the customer must prove that they are residents in Oman.​​

If the stay in the hospital is due to one of the covered critical illnesses then the answer is yes. If the stay in the hospital is due to any other reason, then the answer is no regardless of where the accident occurred.​​

The benefits will be paid to the beneficiary named in the policy. In the event the beneficiary is the spouse, then the benefits will paid to the legal heirs of the Insured Person.​​

Latest FAQs

 

  • Access to all e-Banking services at no additional cost.
  • No minimum balance charges.
  • Automatic entry into the Al Kanz Prize Draws (subject to fulfilling the Al Kanz eligibility criteria).
  • Attractive discounts and offers 
  • Three free withdrawals per month from other ATM machines
  • Unlimited access to airport lounges
  • 3D security 
Yes. You can open Youth banking Account in Omani Rials, UAE Dirhams and US Dollars.
  • ​I​f you’re Omani =  National ID Card
  • If you’re an expatriate =  Residence ID Card and copy of valid passport
  • If you’re a full time student (Omani/ expat) = copy of college/ university ID card.
  • Is there any restriction on withdrawing the deposit from my Mustaqbali Account(s)?
  • No– you can deposit and withdraw your money from your Mustaqbali Savings Account at any time.
All Omani nationals and expatriates between the ages of 18 and 25 years
The Youth banking Account is a non-interest bearing account specially designed for young customers between the ages of 18 and 25 years. It is offered to all eligible Omanis and expatriates, and aims to help the youth in achieving their higher education and career objectives with some unique and attractive discounts.
​You need to repay the ‘minimum payment due’, which is equivalent to 5% of the ‘current balance’, and any amounts that are past due or are in excess of your credit limit. However, you have the option to pay any amount above the required minimum amount. If this amount is less than OMR 5 then the ‘minimum amount due’ appearing on your statement will be the ‘current balance’.​
​​The total outstanding balance appears as the ‘current balance’ on your credit card statement. To determine the ‘current balance’, we add any purchases and cash advances, and subtract payments or credits from the ‘previous balance’. We then add appropriate finance charges and fees.​
​​Your cash advance is limited to 100% of your credit limit. If you have already used this limit, further cash advances are not possible until you repay the amount.​
​Yes, every time you draw cash, a cash advance fee of 3% of the amount withdrawn - subject to a minimum of OMR 2,500 per transaction - will be charged to your account. You will receive the full amount withdrawn from the ATM. This cash withdrawal fee will be debited from your account immediately and will appear on your credit card statement.​​
​No, there is no charge for using your National Bank of Oman Credit Card at merchant establishments. Merchants cannot ask you to pay more than the bill amount for using your credit card.​​