SUPPORT

Ways To Bank - Mobile Wallet

NBO Wallet gives the user secure and convenient means to conduct financial transactions. It is now possible to use your mobile number to send and receive money locally within Sultanate of Oman, check your Wallet balance, and many other features at any time and from everywhere.

NBO's Mobile App (available for iOS and Android), in addition to being secure, offers a set of user friendly access to easily transact and conduct transactions. This service is available to all residents of Sultanate of Oman having a valid mobile number.

NBO Mobile Wallet services

Money deposit and withdrawal
NBO Wallet subscribers who do not have a bank account at NBO can deposit and withdraw money by visiting any of the NBO branches. NBO account holders can simply transfer the funds from their account to wallet and vice versa.

Transfer money locally
Easily transfer money from the one wallet to any other wallet using mobile number.

How to use:

1. Service subscription
You can now register for NBO Mobile wallet for FREE of charge. All you need to do you is download and install the NBO Mobile App.

Service subscription (NBO account holders)
  • Register for the App (You will required to enter your ID Card Number, Verify yourself using the Authorization Code sent to your registered Mobile Number and using your debit card/PIN)
  • Setup your username and password or enroll using your finger print
  • Login to the Mobile App
  • Browse to Wallet
  • Tap on "Activate" Button

Service subscription (Subscribers who do not have NBO account)
  • Register for the App (You will required to enter your name and mobile number)
  • Verify yourself mobile number using the Authorization Code sent to your Mobile Number
  • Setup your 4 digit PIN to login in the App
  • Visit the nearest NBO Branch to complete the registration process and activate your wallet. Following documents will be required:
    • Sultanate of Oman Identity/Resident card
    • Passport copy for expatriates

2. Load Wallet
NBO account holders can Load/Recharge mobile wallet just by accessing their accounts through the NBO Mobile App.
  • Login to the Mobile App
  • Browse to wallet
  • Select the account to debit
  • Enter required amount to be loaded in the wallet
  • Enter Authorization Code sent to your registered mobile number
  • Confirm the process.
Subscribers who do not have NBO account
  • Visit the nearest NBO branch
  • Deposit cash to the teller

3. Transfer money
  • Login to the Mobile App
  • Browse to wallet
  • Enter the mobile number of the receiver or select from your contacts
  • Enter required amount to be transferred
  • Enter Authorization Code sent to your registered mobile number
  • Confirm the process

4. Withdraw from Wallet
NBO account holders
  • Login to the Mobile App
  • Browse to wallet
  • Tap on Wallet to Account
  • Enter the account to withdraw
  • Select your savings account
  • Enter Authorization Code sent to your registered mobile number
  • Confirm the process.
  • Money will be transferred to your savings account, you can visit the ATM and withdraw cash
Subscribers who do not have NBO account
  • Visit the nearest NBO branch
  • Withdraw cash from the teller

5. Unsubscribe
  • Login to the Mobile App
  • Browse to wallet
  • Block Wallet