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MAZAYA PRIVILEGE BANKING

WELCOME TO MAZAYA PRIVILEGE BANKING

Loaded with benefits, packed with value

National Bank of Oman recognises your need for prompt and efficient banking. By maintaining a deposit of R.O 15,000 and/or a salary of RO 1000 and above, you can be part of an exclusive and rewarding banking experience with our ‘Mazaya’ proposition. Your exclusive banking benefits will include dedicated Customer Service Representative, as well as dedicated counters at selected branches, special access to investment and insurance products and the Mazaya World Debit and Credit Cards.

Features

Personalised service

A dedicated team of experts caters to all your banking and investment requirements.
Faster banking

Banking has never been easier or faster than with dedicated counters at selected branches for our Mazaya Banking customers.
Banking benefits

Your Mazaya account comes with attractive rates on loans offered exclusively to our Mazaya Banking customers.
Go global

With special access to our global investment and insurance products, rest assured about the safety and security of your investments.
Mazaya World Debit Card

The tailor-made Mazaya World Debit Card offers you a host of unmatched local and international benefits.

BENEFITS

2000 bonus points at the time of signing up for ‘Mazaya’*
Dedicated service from a Personalised Relationship Manager
Dedicated counters in select branches
Easy access to Global Investments and Insurance products
Online redemption of points in 900 airlines, 200,000 hotels and 150,000 car rentals on Credit and Debit Card usage
Platinum Credit Card (free for the first year) subject to credit criteria
Worldwide access to over 450 airport lounges under Platinum credit card and benefits under Travel and Purchase Protection Insurance
Unbeatable benefits with ‘Mazaya’ World Debit Card, locally and globally. For details, visit www.nbo.om
Attractive rates on marriage and travel loans

Travel Benefits

Your Mazaya Debit MasterCard gives you unlimited access to airport lounges to help you relax and unwind between long-haul flights.

Dubai International Airport (Terminal 1, 2 and 3) :

Business class lounge terminal 1
Marhaba lounge Terminal 1
Marhaba lounge Terminal 3, concourse A
Marhaba lounge Terminal 3, concourse B
Marhaba lounge Terminal 2

Cairo Airport Terminals 1 and 3

First class lounge terminal 1
First class lounge terminal 3

Dubai Al Maktoum International

Marhaba Lounge passenger terminal

Jeddah King A Azziz International

First class lounge

Kuwait International Airport

Mastercard pearl metro lounge

Abu Dhabi Airport

Mastercard diamond lounge

Queen Alia International Airport, Amman, Jordan

Petra VIP lounge

* Registration to Nuqati Rewards Program is required to avail the 2,000 points. These points cannot be availed if registration is not done before 3 months from the time of registering for Mazaya.

ARE YOU ELIGIBLE?

At National Bank of Oman, we believe that banking should be made simple for everyone. Whether you’re Omani or an expatriate, you can open a National Bank of Oman Mazaya Banking account.

Available to all Omani nationals and resident expats with:

A deposit of OMR 15,000 and/or
A salary of OMR 1,000 and above

DOCUMENTS

To complete the account opening process, please visit the National Bank of Oman branch near you and handover the below mentioned documents to any of the customer service representative at the bank and the rest will be taken care of.

National identity card for Omanis / Valid passport and visa for expatriates.
Salary certificate (for customers working in government/public sector companies).
Original trade license (for all self-employed customers).
Salary transfer letter (for customers working in private sector companies).

FEES AND CHARGES

Mazaya Deposit :

OMR 15,000 deposit balance across all banking products.
OMR 5 will be charged if the average balance is less than the minimum relationship value in different Mazaya accounts in any month.

Mazaya Salary :

Minimum salary credit of OMR 1,000 into the National Bank of Oman account.
If salary of RO 1,000 doesn’t get credited within the last 3 months, the account will be downgraded.

TERMS AND CONDITIONS

The following terms and conditions apply to National Bank of Oman Mazaya accounts in addition to the general terms and conditions applicable to accounts held with National Bank of Oman (the ‘Bank’)

Mazaya Variants:

Mazaya Deposit

OMR 15,000 deposit balance across all banking products.
OMR 5 will be charged if the average balance is less than the minimum balance required in different Mazaya accounts in any month.

Mazaya Salary

Minimum Salary credit of OMR 1,000 with National Bank of Oman.
f salary of RO 1,000 doesn’t get credited within the last 3 months, the account will be downgraded.

Membership:

The Bank may grant/refuse/withdraw membership to National Bank of Oman Mazaya customers.National Bank of Oman Mazaya Members may cancel their membership at any time by notifying their National Bank of Oman branch and returning their National Bank of Oman Mazaya debit and credit card and Mazaya chequebook to their National Bank of Oman Branch.

The bank may at its sole discretion issue a standard National Bank of Oman Card on the National Bank of Oman Card terms and conditions as soon as reasonably possible. From the date that a notice is given by a customer to cancel the membership, the customer will no longer receive the National Bank of Oman Mazaya benefits and privileges.

National Bank of Oman Platinum CreditCard:

National Bank of Oman Mazaya Members will be eligible for a primary and an additional Platinum Credit Card from the date that a Mazaya membership is granted. Issuing the Platinum Credit Card will be at the Bank’s sole discretion subject to credit approval. The applicant should read the terms and conditions regarding the operation of the credit card and add-on cards, and confirm reading and agreeing to be bound by the same.

National Bank of Oman Mazaya Debit/ATM Card:

National Bank of Oman Mazaya Members shall be issued a special National Bank of Oman Mazaya Debit/ATM card. The operations of this card will be as per the terms and conditions applicable for the National Bank of Oman card. The National Bank of Oman Mazaya card shall replace the National Bank of Oman card for those Members who have already been issued the National Bank of Oman card. The applicant agrees to return his National Bank of Oman card to the Bank on receipt of the National Bank of Oman Mazaya Card.

Charges:

National Bank of Oman Mazaya Members shall maintain the minimum relationship value as per the Mazaya variants across their Savings Account, Al Kanz Savings Account, Al Amaal, Fixed Deposit, Instant Return Deposit, Long Term Deposit, Insurance, Investments and other Accounts.The Member authorises the bank to debit a fee to his Savings Account, Current Account or Al Kanz Saving Account if the minimum relationship value as per the Mazaya variants is not maintained in any given month, as per the Bank’s schedule of charges.The same shall apply for non-credit of the minimum salary required within two months.

Amendments to the Terms & Conditions:

The Bank reserves the right to add, delete or modify any of the above-mentioned terms and conditions and such altered or additional terms and conditions shall be binding on all the existing customers. Any changes or amendment to these terms and conditions will be communicated 30 days in advance to the customer.

FAQ

1. What is “Mazaya” ?

Mazaya is an exclusive and rewarding banking experience that takes care of all your banking and investment needs.

2. What are the benefits of “Mazaya” ?

2000 bonus points at the time of signing up for 'Mazaya'
Dedicated service from a Personalised Relationship Manager
Dedicated counters in select branches
Easy access to Global Investments and Insurance products
Online redemption of points in 900 airlines, 200,000 hotels and 150,000 car rentals on Credit and Debit Card usage
'Mazaya' Platinum Credit Card (free for the first year) subject to credit criteria
Worldwide access to over 450 airport lounges and benefits under Travel and Purchase Protection Insurance
Unbeatable benefits with 'Mazaya' World Debit Card, locally and globally. For details, visit www.nbo.om
Attractive rates on marriage and travel loans

3. How I can become a “Mazaya” member?

By maintaining a minimum deposit of OMR 15,000 and/or a salary of OMR 1,000 and above, you can be part of an exclusive and rewarding banking experience with our newly launched ‘Mazaya’. Please visit your branch and apply for a Mazaya membership.

4. Are there any fees / charges on the account?

You will be charged OMR 5 if the average balance is less than the minimum relationship value of OMR 15,000 across your Savings Account,Al Kanz Savings Account,Al Amaal Child Savings Account, Fixed Deposit,Instant Return Deposit,Long Term Deposit,Insurance, Investments and other Accounts in any month. If salary of RO 1,000 doesn’t get credited within the last 3 months, the account will be downgraded.

5. I’m an existing customer with National Bank of Oman and my salary is above OMR 1,000, can I join the “Mazaya” ? If yes, what is the process?

Yes, you can join by visiting your nearest National Bank of Oman branch and request for your existing account to be upgraded to “Mazaya” account. You may also request for your new World Debit Card and Platinum Credit Card.

6. Who will be managing my investments?

A specialist financial planner will be managing your investments.

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