The health and wellbeing of our employees and customers remains our highest priority and we are closely monitoring the latest reports and updates from the Ministry of Health (MOH) and have taken a number of precautionary measures for the health and safety of our customers and employees. We are continuously working with all our departments to align and update ourselves on appropriate responses for any situation amid this outbreak. We assure you of our continuous services during this time to highest level of satisfaction, while we continue to be guided by the relevant authorities.
How is NBO managing its readiness and response?
NBO has operationalized its Crisis Management Team (CMT) to ensure an effective bank-wide readiness and response to this outbreak. CMT is continuously getting updates from authorities and collaborating internally to regularly communicate updates to our customers and employees.
How is NBO’s Business Continuity Plan implemented?
NBO has a Business Continuity Management Framework that’s aligned to its operating model and is in compliance with regulatory requirements. The Business Continuity Plans were tested to ensure organizational resilience and continuity of business services in the event of an emergency or crisis.
- Fund transfer within your own accounts
- Fund transfer locally to any NBO account
- Fund transfer locally to any bank in Oman
- International fund transfer to any bank globally
- Instant (near real time) transfers to India
- Order or top-up Badeel Prepaid Card
- Manage your cards(s) - activate, block, block usage in certain countries, increase/decrease card usage limit
- Request a cheque book
- Stop cheque processing in event of losing cheques
- View account, card or loan statement
- Open additional savings account
- Pay your credit card
- Subscribe for e-Statement
- Protect cheque (only on
internet banking)
- Download your account statement (only on
internet banking)
In addition to the above, we would like to remind you of the following exclusive mobile banking app services & features:
- Scan & pay at merchant outlets supporting QR payments
- Recharge or pay mobile phone bills
- Pay electricity, water or school fees
- Pay a credit card transaction in installments using Easy Payment Plans (EPP)
- Explore NBO's special offers, deals and discounts
The following is a list of corporate branch services that can be done on our
Corporate Internet Banking:
- Salary payments
- Local and international funds transfers
- Utility payments
- Download statements
- Bulk payments
- POS analytics
- Access to trade portal
Say goodbye to brokers and phone calls – NBO brings the stock market to you with MarketZone. Trade, monitor and grow your portfolio through a mobile app for the first time.
Download the
Market Zone app to benefit from:
- A portfolio snapshot including balance and historical trades.
- Buying and selling stocks across the Muscat Securities Market (MSM).
- Instant email and SMS notifications of your trade(s).
- Instant alerts for current stock price levels.
- Bilingual capabilities across English and Arabic.
- Direct debit & credit to your linked account.
In-line with the measures we're taking in response to the COVID-19 coronavirus,
our network of branches* will be limited to providing the following services:
- Cash withdrawal and deposit beyond ATM/CDM limit
- Cheque deposit/encashment
- New account opening
- New and additional personal loan
- Request new credit card
- Purchase insurance products
- Purchase Investment products
- Card/Cheque book collection
*Except for our closed Airport branch
Should you require any services that not available through these means or have any questions, please contact our call center on 24770000.
Notice for Corporate Banking Client
Corporates should be informed that Central Bank of Oman (CBO) has extended their audited financials and net worth statements submission date to 30 June 2020.
Remittance to India
A multilingual support team has been established on money transfers to India that can be reached daily on 9807 7077, 9548 6650, 9548 63 66 from 9AM to 9 PM.
Bulk Account Opening for Laborers
Branch Timings:
All our branches will operate from 8:00 AM – 2:00 PM.
Our Digital Banking Platforms (Mobile Banking and Online Banking) are always available, making banking from home easy and convenient.
Instant Debit Card Issuance Branches
Please see the list below for 24 branches you can visit to update your expired Debit cards instantly or to update your Civil ID cards
Sharqiya Region | Sur | 8:00 AM - 2:00 PM |
Sharqiya Region | Ibra | 8:00 AM - 2:00 PM |
Sharqiya Region | Masirah | 8:00 AM - 2:00 PM |
Sharqiya Region | Jalaan | 8:00 AM - 2:00 PM |
Sharqiya Region | Al Kamil | 8:00 AM - 2:00 PM |
Sharqiya Region | Sinaw | 8:00 AM - 2:00 PM |
Sharqiya Region | DUQM | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Nizwa | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Buraimi | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Ibri | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Bahla | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Sumail | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Firq | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Ibri | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Bahla | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Sumail | 8:00 AM - 2:00 PM |
Muscat south | Mina Al Fahal | 8:00 AM - 2:00 PM |
Muscat south | CBD | 8:00 AM - 2:00 PM |
Muscat south | Mina Al Fahal | 8:00 AM - 2:00 PM |
Muscat south | Shatti Al Qurum | 8:00 AM - 2:00 PM |
Muscat south | Amirat | 8:00 AM - 2:00 PM |
Muscat south | Qurriyat | 8:00 AM - 2:00 PM |
Al Batinah | Hamber Sohar | 8:00 AM - 2:00 PM |
Al Batinah | Sohar Industrial Area | 8:00 AM - 2:00 PM |
Al Batinah | Sohar | 8:00 AM - 2:00 PM |
Al Batinah | Rustaq | 8:00 AM - 2:00 PM |
Al Batinah | Barka | 8:00 AM - 2:00 PM |
Al Batinah | Musna | 8:00 AM - 2:00 PM |
Al Batinah | Saham | 8:00 AM - 2:00 PM |
Al Batinah | Rustaq | 8:00 AM - 2:00 PM |
Muscat North | Al Khuwair | 8:00 AM - 2:00 PM |
Muscat North | Mabella | 8:00 AM - 2:00 PM |
Muscat North | Azaiba | 8:00 AM - 2:00 PM |
Muscat North | Seeb Town | 8:00 AM - 2:00 PM |
Muscat North | Al Khoud
| 8:00 AM - 2:00 PM |
Muscat North | M.O.H | 8:00 AM - 2:00 PM |
Muscat North | New Head Office – Azaiba | 8:00 AM - 2:00 PM |
Muscat North | Al Khuwair | 8:00 AM - 2:00 PM |
Muscat North | Muscat Airport | 8:00 AM - 2:00 PM |
Muscat North | M.O.H | 8:00 AM - 2:00 PM |
Muscat North | Bousher | 8:00 AM - 2:00 PM |
Muscat North | SQU | 8:00 AM - 2:00 PM |
Muscat North | Khasab | 8:00 AM - 2:00 PM |
Dhofar | Salalah | 8:00 AM - 2:00 PM |
Dhofar | NEW SALALAH | 8:00 AM - 2:00 PM |
List of open branches
Governate |
Branch Name |
Timing |
Sharqiya | Sur | 8:00 AM - 2:00 PM |
Sharqiya | Masirah | 8:00 AM - 2:00 PM |
Sharqiya | Jalaan | 8:00 AM - 2:00 PM |
Sharqiya | BBB Ali | 8:00 AM - 2:00 PM |
Sharqiya | Ibra | 8:00 AM - 2:00 PM |
Sharqiya | Al Kamil | 8:00 AM - 2:00 PM |
Sharqiya | Al Mudaibi | 8:00 AM - 2:00 PM |
Sharqiya | Sinaw | 8:00 AM - 2:00 PM |
Sharqiya | Duqum | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Nizwa | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Buraimi | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Ibri | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Bahla | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Sumail | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Fanja | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Al Hamra | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Dhank | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Firq | 8:00 AM - 2:00 PM |
Dakhliyah & Dhahira | Al Araqi Ibri | 8:00 AM - 2:00 PM |
Muscat South | Mina Al Fahal | 8:00 AM - 2:00 PM |
Muscat South | Qurrum | 8:00 AM - 2:00 PM |
Muscat South | Amirat | 8:00 AM - 2:00 PM |
Muscat South | Qurriyat | 8:00 AM - 2:00 PM |
Al Batinah | Hamber Sohar | 8:00 AM - 2:00 PM |
Al Batinah | Shinas | 8:00 AM - 2:00 PM |
Al Batinah | Saham | 8:00 AM - 2:00 PM |
Al Batinah | Sohar Industrial Area | 8:00 AM - 2:00 PM |
Al Batinah | Sohar | 8:00 AM - 2:00 PM |
Al Batinah | Afi | 8:00 AM - 2:00 PM |
Al Batinah | Rustaq | 8:00 AM - 2:00 PM |
Al Batinah | Barka | 8:00 AM - 2:00 PM |
Al Batinah | Khaboura | 8:00 AM - 2:00 PM |
Al Batinah | Bidaya | 8:00 AM - 2:00 PM |
Al Batinah | Musna | 8:00 AM - 2:00 PM |
Muscat North | Al Khuwair | 8:00 AM - 2:00 PM |
Muscat North | Ministry of Education | 8:00 AM - 2:00 PM |
Muscat North | Ma'abella | 8:00 AM - 2:00 PM |
Muscat North | Azaiba | 8:00 AM - 2:00 PM |
Muscat North | Seeb Town | 8:00 AM - 2:00 PM |
Muscat North | Al Khod | 8:00 AM - 2:00 PM |
Muscat North | Bousher | 8:00 AM - 2:00 PM |
Muscat North | SQU | 8:00 AM - 2:00 PM |
Muscat North | Khasab | 8:00 AM - 2:00 PM |
Muscat North | Wattayah | 8:00 AM - 2:00 PM |
Muscat North | Shatti Qurum | 8:00 AM - 2:00 PM |
Muscat North | Muwaleh | 8:00 AM - 2:00 PM |
Muscat North | Main Branch | 8:00 AM - 2:00 PM |
Muscat North | Ministry of Health | 8:00 AM - 2:00 PM |
Muscat North | Al Khoud | 8:00 AM - 2:00 PM |
Muscat North | Muscat Airport | 8:00 AM - 2:00 PM |
Al Batinah | Barka | 8:00 AM - 2:00 PM |
Dhofar | Sultan Qaboos Hospital Salalah | 8:00 AM - 2:00 PM |
Dhofar | Mirbat
| 8:00 AM - 2:00 PM |
Dhofar | Saada | 8:00 AM - 2:00 PM |
Dhofar | New Salalah | 8:00 AM - 2:00 PM |
Dhofar | Salalah | 8:00 AM - 2:00 PM |