Dear valued customer,

In line with Oman's regulatory guidelines, we kindly request you to visit your nearest branch to update your personal information and providing the below required documents to continue to enjoy your banking experience with us.

Important documents
  • Passport copy with Valid Visa page
  • Oman Resident ID copies (for Omani Residents or expats living/residing in Oman and holding resident card)

Proof of Address [any of the following]:
  • Copy of house Mulkiya/tenancy agreement
  • Letter from Wali/Sheikh certifying address
  • Copy of utility bills
  • Other bank statement
  • Letter from the employer

If proof is in the name of a relative, please provide any of the below:
  • Marriage/birth certificate
  • Passport (showing relationship)
  • Govt. issued, any other documents

To expedite this process in the branch, feel free to download, fill and sign the below KYC documents prior to your arrival to the branch.


Al Kanz Account

Al Kanz Account

An Al Kanz Savings account ensures more winners across Oman. You can enter the draw by just saving OMR 100. In fact the more you save the more chances you get to win.

Badeel Prepaid Card

Badeel Prepaid Card

Enjoy effortless control of your family finances with the Badeel Prepaid Card. It reassures you and your family that there is an alternative to cash, where and when you need it most. It’s the perfect way to keep control of the family budget and monitor transactions.