Dear valued customer,
In line with Oman's regulatory guidelines, we kindly request you to visit your nearest branch to update your personal information and providing the below required documents to continue to enjoy your banking experience with us.
You can update your personal information and replace your current MasterCard Debit Card with our new VISA Debit Card through these branches as listed below:
| Branch | Area |
- NBO Head Office
- CBD
- Al Amerat
- Shatti Al Qurum
- Seeb Town
- Azaiba
- Mabellah
- Al Khoudh
- Al Khuwair.
- Qurum
- ITM
- Qurayat
| Muscat |
- Al Musana
- Barka
- Al Hambar- Sohar
- Sohar I.A
- Al Rustaq
- Al Khaboura
| Al Batinah |
| Al Dhahira & Al Buraimi |
| Musandam |
- Bahla
- Sumail
- Nizwa
- Firq – Nizwa
| Al Dakhiliya |
| Al Sharqiya |
| Al Wusta |
| Dhofar
|
If proof is in the name of a relative, please provide any of the below:
Marriage/birth certificate
Passport (showing relationship)
Govt. issued, any other documents
To expedite this process in the branch, feel free to download, fill and sign the KYC document prior to your arrival to the branch.
For any further questions or concerns, please do not hesitate to contact us via below email address: RetailKYCHelpdesk@nbo.om
