SUPPORT

Ways to Bank - POS Solutions

At National Bank of Oman, we have a long history and stellar track record of supporting businesses operating within the Sultanate with integrated services and solutions for point-of-sale.

​At National Bank of Oman, we have a long history and stellar track record of supporting businesses operating within the Sultanate with integrated services and solutions for point-of-sale. With a sound technology platform, highly professional work force and extensive distribution network, we are committed to streamlining your business and providing convenient solutions.

With this is mind, National Bank of Oman’s POS Solutions offer a number of tangible benefits, in addition to dedicated Relationship Managers and in-depth training on card acceptance procedures and fraud awareness.​

Flexible Pricing Strategies

As a trusted partner, we offer you the option of choosing between fixed, bundled or tiered pricing, based on card types and transaction volumes.

Technology

We use the latest industry-standard merchant management systems and state-of-the-art POS machines that have high capacity and provide faster transaction processing in dial-up and GPRS environments alike. Our machines accept all payment methods including EMV Chip & PIN, magstripe and NFC/Contactless.

EMV-compliance

EMV chip technology is becoming the global standard for secure credit card and debit card​ payments. We take pride in the fact that all our terminals and ONUS Cards are EMV-compliant.

Support

Our wide network across the Sultanate of Oman ensures that you, our client and partner, have unmatched online and offline support that is faster and more reliable. We provide business hour payments and reconciliations, as well as help desk services and dispute management services on refunds and chargebacks on our terminal help desk 24819664 which is available 24/7.

Transaction Processing

National Bank of Oman’s POS terminals are able to process locally issued debit cards via OmanNet, as well as Visa and MasterCard credit and debit cards issued locally or internationally.

Our terminals also allow for a wide range of transaction types, including:

  • Online and offline purchase with and without the card being present
  • Purchase reversal or voiding purchases​
  • Refunds for full and partial amounts, both online and manually
  • Pre-authorisation, pre-authorisation completion, tips, cash-back and cash advance
  • Reprinting, batch reports and settlements

Flexible Settlement

You can rely on us for timely payments and flexibility when it comes to settlement credit options, helping them manage their operating funds and cash flow.

Detailed Reporting

We provide detailed transaction-wise statements and reports at your request; reports are available in PDF and CSV format, for your convenience.

For more information about NBO POS solutions and how to apply for the service, visit any National Bank of Oman branch ​​or contact us at:

POS Service Unit
Contact: 2477 8804/8967/8873/8782