Mobile Banking

We at National Bank of Oman desire to offer banking convenience at fingertips through our Mobile Banking platform. With mobile payments and banking becoming increasingly popular, it's important that you apply the security measures to your mobile phone as you would to your computer. In the wrong hands, your mobile phone could give the wrong person access to your accounts and ultimately your money. Keeping your phone updated and secure is the first step towards real mobile security. Below are some secured practices that can be adapted

When configuring your mobile device

  • Enable a power-on password or other device password management tool if available.
  • Configure the mobile device in such a way that it locks automatically after some inactive time.
  • Install mobile security software, such as anti-virus software and firewall on mobile device if available.
  • Apply the latest patches and fixes for your mobile operating system and related backup/synchronization software. Upgrade the software to its latest version where applicable.
  • Scrutinize thoroughly all permission requests, for example those involving privileged access, when installing applications/services.
  • Use encryption to lock sensitive data stored on the mobile device and removable media, if available
  • Make a note of your phone's IMEI number (dial *#06# to get it). This makes it easier to disable a stolen phone
  • Set up a remote data wiping feature if available.
  • Turn off wireless connections such as Wi-Fi, Bluetooth and/or infrared connectivity when not in use.
  • Turn off location services setting in your mobile device if it is not necessary to run location-based application.
  • Do not jailbreak the mobile device (to override usage and/or access limitations).

When using your mobile device

  • Do not leave a mobile device unattended, even for a moment.
  • Do not process sensitive data in the mobile device unless with encryption feature on or secure end-to-end connection.
  • Do not open or follow links in SMS/MMS or email from misleading URL, suspicious or un-trusted sources.
  • Do not download or accept programs and content from unknown or un-trusted sources.
  • Be cautious when connecting to publicly available Wi-Fi hotspots, and avoid access sensitive data unless with adequate security protection

At All time

  • Keep your mobile devices in a secure place, especially when not in use.
  • Stay alert on security vulnerability on mobile devices, and apply the latest patches and fixes when available.
  • Do not install illegal or unauthorized software on the mobile device.
  • Do not allow wireless connections from unknown or un-trusted sources on your device.