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CAREERS

Fraud Risk Officer

: 1013

: Muscat

: Risk Division

: Section Head

: Permanent

: March, 2019

: February, 2023

​We’re looking for a Fraud Specialist to serve a critical role as part of our Risk Team. This role will require the candidate to work across many functional areas to improve productivity and rule accuracy, as well as assist with testing and validating new risk models. The ideal candidate is a self-starter, capable of working independently, as well as in a team. You will help keep our members’ accounts safe and provide them with uninterrupted access to their money while minimizing the company’s risk exposure and fraud losses.

  • Establish online/real time Fraud management monitoring system by working in close co-ordination with IT, Vendors & other stake holders.
  • Create, Monitor and Alter rules to generate the least possible false positives & improve upon the current efficiency.
  • Maintain a healthy Fraud hit rate & help in reduction of Frauds hitting the bank.
  • Ensure efficient and accurate resolution of claims
  • Plan, research, strategize, design, develop and implement dispute and fraud prevention techniques that focus on reducing fraud
  • Ensure compliance whilst VISA, MasterCard, CBO fraud regulations.
  • Build custom fraud models as needed and design authorization strategies which effectively minimize risk and client disruptions.
  • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future NBO leaders.
  • Set fraud policies and procedures for high touch client base & even normal customers
  • Having good understanding of accounting concepts
  • Conduct fraud trending and analysis to serve as early warning risk indicators for potential fraudulent activity.
  • Actively manage investigator 24/7 capacity and the triggers for creating investigations to balance global investigation supply and demand.
  • Keep abreast of trends and fraud issues impacting the banking industry. Ensure that NBO is leading the curve in identifying and preventing new fraud attacks.
  • Preference would be given to Certified Fraud Examiners (CFE)
  • Should be able to perform independent investigations for fraud cases across various sections of the bank

Graduate, preferably Bachelor’s 

​5+ years of experience Audit & Risk

  • Ability to work under pressure to tight and demanding deadlines is essential
  • Knowledge of Corporate deposit products, Corporate Internet banking, Foreign Exchange, cash management, Trade Finance products.
  • Ability to think "outside the box" and develop innovative methods to analyse frauds
  • Teamwork, decision making and strong inter-personal skills.
  • Ability to write using proper vocabulary , grammar and aware of E mail etiquettes
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively