Please contact our Customer Experience Division for any concern you may have,
First point of contact for any customer complaints:
Service Recovery Team – Customer Experience
Email:
CXD@nbo.om
For escalations please contact NBO's focal functionary:
Mr. Said Hamed AL Marhoobi
Deputy Head Customer experience
Tel: +968 2477 8274 (07:30 am- 03.00 pm)
Call Center: 24 770000 (24 Hours)
Fax: +96824942704
