CUSTOMER EXPERIENCE


Please contact our Customer Experience Division for any concern you may have,

First point of contact for any customer complaints:

Service Recovery Team – Customer Experience
Email:  CX@nbo.co.om

For escalations please contact NBO's focal functionary:

Mr Abdul Karim Al Hinai
Deputy General Manager - Acting Chief Transformation Officer
AbdulKarimCX@nbo.om
24778273

Tel: 2477 8277 (07:30 am- 03.00 pm)
Call Center: 80077077 (24 Hours)
Fax: 24942704