CUSTOMER EXPERIENCE


Please contact our Customer Experience Division for any concern you may have,

First point of contact for any customer complaints:

Service Recovery Team – Customer Experience
Email:  CXD@nbo.om

For escalations please contact NBO's focal functionary:

Mr. Said Hamed AL Marhoobi
Deputy Head Customer experience

Tel: +968 2477 8274 (07:30 am- 03.00 pm)

Call Center: 24 770000 (24 Hours)

Fax: +96824942704