Please contact our Customer Experience Division for any concern you may have,
 
   First point of contact for any customer complaints:
Service Recovery Team – Customer Experience
 Email:   
    
      CX@nbo.om
 
   For escalations please contact NBO's focal functionary:
Mr. Said Hamed AL Marhoobi
Head - Customer Experience
Tel: +968 2477 8274 (07:30 am- 03.00 pm)
Call Center: 24 770000 (24 Hours)