1. Why am I unable to withdraw cash on some occasions?
Your cash advance is limited to 100% of your credit limit. If you have already used this limit, further cash advances are not possible until you repay the amount.
2. Tell me about my credit card statement.
We will send you a statement for your National Bank of Oman Credit Card during the first week of every month. It will be mailed to your home or office, based on your preference in the credit card application form. Your statement will indicate your previous balance, an itemised list of your current charges, any finance charges or fees, your payments and credits and your current balance. Please be sure to make note of the ‘minimum payment due’ and the ‘Payment due date’.
3. If I have used my full credit limit, can I use the card?
No, if you have used up your entire credit limit you cannot use the credit card until you repay. The amount repaid will then be available for your use, provided the account is not overdue.
4. How can I increase my credit limit?
We issue credit cards against your salary assignment, your deposit with us, your salary certificate or bank statement. If your credit limit is linked directly to your salary we can increase your credit limit, if it is less than the amount for which you are eligible. Alternately, you can increase your deposit amount to increase your credit limit.